Frequently Asked Questions
Everything you need to know about your Kleva Range experience.
How long does shipping take within Australia?
Standard shipping typically takes 3-7 business days, while express shipping takes 1-3 business days depending on your location.
What is your return policy for home appliances?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund.
Do Kleva Range products come with a warranty?
Yes, all our products come with a standard 12-month manufacturer's warranty covering any defects in materials or workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options like Afterpay and ZipPay.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status.
Are your kitchen products BPA-free?
Yes, we prioritize safety. All Kleva Range kitchenware and food storage products are 100% BPA-free and food-safe.